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Brand AI Observability

Prompt tracking & insights across AI platforms

Prompt tracking and insights across every AI platform

Track the prompts your buyers ask ChatGPT, Gemini, Claude and Google AI Overviews, and get the insights behind every answer: where you are mentioned, where a competitor is named instead, how you are described and which sources the answer trusts. Then fix the gaps in the same platform.

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Prompt tracking on ChatGPT · Gemini · Claude · AI OverviewsPrompt suggestionsCompetitor & citation insights
Brand AI Observability4 platforms
PromptPlatformsCompetitorsSources
Tracked prompt
“best savings account for salaried professionals”
ChatGPTMentioned
#2
pos
GeminiMentioned
#1
pos
ClaudeNot mentioned
–
pos
Google AI OverviewsCited
#3
pos
Claude names two competitors instead. Top cited source: a 2023 comparison page.
Why observability

AI is already describing your brand. Do you know what it says?

Search gave you rankings and click-through. AI answers give you neither, unless you ask the questions yourself, on every platform, every week.

The shortlist happens inside the answer

Buyers ask AI “best X for Y” and read three names. If yours is not one of them, you were never in the evaluation, and nothing in your analytics shows it.

Every platform answers differently

ChatGPT, Gemini, Claude and AI Overviews retrieve from different sources on different schedules. Leading in one says nothing about the other three.

Answers move without warning

A competitor publishes a comparison page, a review site updates, a model refreshes. The answer your buyers get this week may not be last month’s.

Platform coverage

Four AI platforms today. One prompt set across all of them.

Every tracked prompt runs on every supported platform, so you see the aggregate picture and exactly where one platform disagrees with the rest.

Live

ChatGPT

The default AI assistant for research and shortlists. We track mentions, position and the pages ChatGPT cites.

Live

Gemini

Google’s assistant, increasingly the starting point on Android and Workspace. Tracked prompt by prompt.

Live

Claude

Heavily used for in-depth work research and comparisons. Often answers differently from the rest.

Live

Google AI Overviews

The AI summary above Google’s results. Where your organic ranking and your AI visibility can split apart.

How it works

From the question your buyer asks to the fix that changes the answer

Monitoring stops at step four. Brand AI Observability is built for step five.

01

Suggest

We propose the prompts your category is asked, starting with the ones where competitors appear and you don’t.

02

Track

Every prompt runs twice a day on each of ChatGPT, Gemini, Claude and AI Overviews.

03

Benchmark

Visibility, position, share of voice and sentiment against the competitors you name.

04

Trace

Every answer is traced to the sources it cites, so you know which page is winning or losing it.

05

Act

Hand the gap to AXP Edge, AI Streams or ClaimGraph, then watch the same prompts for the change.

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Publive battle-tested at scale

AI visibility, built on infrastructure already proven at enterprise scale

1B+
pageviews / month
150+
enterprise clients
99.95%
uptime SLA
100M+
articles trained on
Trusted by leading brands
Indian Express
Fino Payments Bank
Afaqs
Sanjeev Kapoor
Elle
BiggPocket
Indian Express
Fino Payments Bank
Afaqs
Sanjeev Kapoor
Elle
BiggPocket
Inside the platform

Brand AI Observability Offering

Prompt tracking and insights in one place: suggest the right prompts, track them on every platform, benchmark against competitors and trace each answer to the source that shaped it.

Prompts24 new suggestions
TrackingSuggestedPaused
“which bank has the lowest fees for NRI accounts”
Competitor gap3 competitors mentioned, you are not
“is a zero-balance savings account worth it”
From your pagesYou publish the answer, AI does not use it
“best credit card for first-time earners in India”
Category questionHigh-intent shortlist prompt
“how long does it take to open a demat account online”
Buyer questionAsked across all 4 platforms
01

Prompts you should be tracking, suggested for you

You know some of the questions your buyers ask AI. Suggestions find the rest: drawn from your own pages, your category and the answers where competitors are named and you are not. Each one says why it was suggested. You decide what gets tracked.

competitor gaps · buyer questions · your pages
Prompts100 tracking · 4 platforms
TrackingSuggestedPaused
“best AI visibility platform for enterprise brands”
CategoryManual
94%
vis
#1.4
pos
38%
sov
“how do I get my website cited by ChatGPT”
How-toManual
88%
vis
#2.1
pos
31%
sov
“generative engine optimisation vs traditional SEO”
EducationSuggested
76%
vis
#3.6
pos
24%
sov
“why is my site invisible to AI crawlers”
DiagnosisSuggested
61%
vis
#5.0
pos
16%
sov
02

Every question your buyers ask AI, tracked

Each tracked prompt is scored for visibility, average position and share of voice, run twice a day on every platform so you see trend lines rather than one-off screenshots. Group prompts by topic, funnel stage or product line and report on each.

100 prompts on Growth · custom on Enterprise
Visibilitylast 4 weeks
OverviewBy platformCompetitorsSources
PlatformVisibilityAvg position4-week change
ChatGPT
72%
#2.0+6 pts
Gemini
64%
#2.4+3 pts
Claude
38%
#4.1−2 pts
AI Overviews
55%
#3.2+9 pts
Claude trails on 14 of your 100 prompts. Most cite one competitor comparison page.
03

Platform by platform, not one blended score

The same prompt set runs on ChatGPT, Gemini, Claude and Google AI Overviews. A brand can lead on one and be missing on another, so every metric breaks down by platform and shows you where the gap actually is.

ChatGPT · Gemini · Claude · AI Overviews
Visibilitylast 8 weeks
OverviewBy platformCompetitorsSources
41%
brand presence
23%
share of voice
60%
positive sentiment
Your brand4 tracked competitors
04

You against the competitors you actually lose to

Brand presence, share of voice and sentiment tracked against your named competitive set, week by week. See who replaces you in the answers you miss, and how AI describes you when you are there.

presence · share of voice · sentiment
Visibility1,240 citations
OverviewBy platformCompetitorsSources
Cited sourceTypeShareTrend
yourbrand.com/accountsOwned28%+5 pts
comparisonsite.com/best-savingsEarned21%+1 pt
competitor-a.com/savingsCompetitor17%+4 pts
reddit.com/r/personalfinanceCommunity9%flat
05

The sources behind every answer

Every answer is traced to the pages it cites, tagged owned, earned, competitor or community. That is the bridge to the fix: an owned page AI misreads goes to AXP Edge, a question nobody on your site answers goes to AI Streams, and a wrong claim goes to ClaimGraph.

owned · earned · competitor · community

Panels are our own illustrations of the AXP console. Figures are indicative.

Free AI visibility snapshot

Now see what AI says about your brand

Leave your email and name your category. We’ll run a starter set of buyer prompts across ChatGPT, Gemini, Claude and Google AI Overviews and send you what came back.

  • Where you are mentioned, and where a competitor is named instead, on each of the four platforms
  • Your share of voice against the competitors you name
  • The sources AI cites for those answers, and how many of them are yours
Where should we send the snapshot?
Snapshot back within 2 working days. No sales call required.
What you measure

Six numbers that tell you where you stand in AI answers

Agreed with you up front, baselined before anything changes, and reported on the same prompt set every time.

Visibility

The share of tracked prompts where your brand appears in the answer.

Average position

Where you are named when you are named: first recommendation or a footnote.

Share of voice

Your mentions against the competitors you track, on the same prompt set.

Sentiment

How AI describes you when it does mention you: positive, neutral or negative.

Citation sources

The pages each answer relies on, and whether they are yours.

Per-platform split

Every metric above, broken out for ChatGPT, Gemini, Claude and AI Overviews.

Observability vs monitoring

Peec, Profound and Otterly tell you what AI says. We help you change it.

Prompt tracking, competitor benchmarking and citation analysis are the baseline every AI-visibility tool covers, and we cover them too. The difference is what happens after the dashboard.

Capability
Prompt-monitoring tools
Brand AI Observability
Prompt tracking across AI platforms
Yes
Yes: ChatGPT, Gemini, Claude and Google AI Overviews, with more coming
Competitor benchmarking, share of voice and sentiment
Yes
Yes, against the competitive set you name
Citation source analysis
Yes
Yes, every source tagged owned, earned, competitor or community
Prompt suggestions
Varies by tool
Built from your pages, your category and competitor gaps
Fixing what AI reads on your existing pages
Recommendations for your team to implement
AXP Edge ships the fix at your CDN, with one-click rollback
Publishing content for questions you don’t answer
Varies; some draft content
AI Streams publishes governed, schema-rich pages on your domain
Correcting what AI gets wrong about you
Flags it in sentiment
AXP ClaimGraph traces the wrong answer to the source that caused it
Proving a change moved the answer
Trend lines; the cause is yours to work out
Before and after on the same prompts, tied to the change you shipped
See the tool-by-tool comparisons
Where observability sits

Observability finds the gap. The rest of AXP closes it.

Edge makes you readable. Observability tells you which fix each answer needs, and proves it worked. Streams makes you present. ClaimGraph makes you correct.

Pricing

Sized to the questions your category is asked

Start with the prompts that decide your shortlist, then grow the set as suggestions surface new gaps.

Growth
100 tracked prompts

Included with the AXP Edge Growth plan. Every prompt runs on all four platforms.

See Growth pricing
Enterprise
Custom prompt volumes

Multiple workspaces, markets and product lines, with a dedicated CSM.

Not ready for a call?

Start with the snapshot, not the contract

See what AI says about you on four platforms before anyone talks numbers.

FAQ

Questions, answered

Prompt tracking and insights across AI platforms. It shows you what AI says about your brand when buyers ask the questions that matter in your category. You choose (or accept suggested) prompts, we run them across ChatGPT, Gemini, Claude and Google AI Overviews, and you see whether you are mentioned, where you rank, how you are described, which competitors appear instead, and which sources each answer cites.

See all FAQs
Get started

Find out what AI is telling your buyers

Tell us your category and the competitors you lose to. We’ll come back with where you stand on ChatGPT, Gemini, Claude and Google AI Overviews, and the fastest path to changing the answer.