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AXP ClaimGraph

Brand consistency, for every reader

Is everything your brand says in public actually consistent?

ClaimGraph builds the official record of what your brand claims, finds every public place that disagrees with it — your pages, PDFs, microsites, third-party listings and AI answers — and ranks the fixes by who’s actually reading. So you fix three things, not six hundred.

Contradicted Exposure ShareEvery page, PDF, schema & AI answerBuilt for regulated industries
Where contradictions actually live

Not just old vs new. Anywhere your brand states a fact twice.

Some of it is staleness — a PDF that outlived its own validity. Some of it isn’t: two live pages, updated last week, that simply disagree. Different causes, one result: nobody can tell which version is true.

Live page vs live page

Your product page says one fee; your official charges schedule says another. Both current, both live, never compared.

Section vs section

The main content says one rate; the FAQ three inches below says another. One page arguing with itself.

Owned vs microsite

A campaign site — still live, launched fast and forgotten — states a different number than your main domain.

Text vs schema

The visible page says one thing; the structured data search engines read says another. Nobody checks the markup after it ships.

Text vs image or PDF

A rate-card image or embedded PDF states an old figure the surrounding text quietly corrected months ago.

Owned vs third-party

An aggregator, Wikipedia or partner page states a value you don’t control — and nobody’s assigned to watch it.

So ClaimGraph doesn’t diff documents. It extracts claims, wherever they live, and compares each claim against every other claim about the same fact — regardless of format or age.

Why this matters now

The estate got bigger, the readers got faster, and almost nobody is ready.

97%

of leading global brands have a web estate that is NOT AI-ready.

CMSWire, on a study of 270 global superbrands.

41%

of a large brand’s web estate can sit outside the central team’s view.

Old campaign sites, acquired domains, partner pages, hundreds of PDFs.

19%

of documents on a typical corporate site are duplicates of each other.

PDFs are published once, live outside the CMS, and never updated or removed.

The rot was always there. What changed is how many kinds of readers now consume it — customers, search engines, and AI assistants — and how many places outside your own domain now speak for your brand.

McKinsey · State of the Consumer 2026

When those sources provide inconsistent or incomplete information, creating “signal dissonance,” AI models are less likely to reliably include or accurately represent a brand in their responses.

Consistency is no longer a hygiene task. It decides whether your brand is represented at all.

McKinsey & Company, June 2026
McKinsey & Company — State of the Consumer 2026: When tech acceleration and cost pressures collide
Three audiences, one problem

Every wrong number about your brand is being read by someone

Outdated, contradictory or third-party — same defect, three audiences, one fix. A human might get suspicious at a 2021 date. Nobody, human or machine, can tell which of two live pages is right. Your brand has to tell them.

Humans

A customer sees a wrong rate, a wrong price, a dead helpline. Some complain, some buy on the wrong information, some screenshot it.

The cost
Complaints, disputes, mis-selling exposure
Search engines

Google indexes the wrong page, the old PDF or the aggregator — and can surface those numbers in snippets, sometimes above your correct page.

The cost
Wrong info ranking under your own brand name
AI assistants

ChatGPT, Perplexity and Gemini fetch your pages and third-party pages alike, can’t tell which value is true, and repeat one as fact.

The cost
Wrong answers about your brand at scale, no complaint reaching you
Why regulated industries feel this first

In your industry, a published claim is a regulated artifact

Lots of products, lots of governed facts per product, quarterly changes, and legal consequences for a wrong published number. That is exactly where consistency breaks first — and costs most.

Industry
The claims at risk
Regulator
Banks & NBFCs
Interest rates, fees, foreclosure terms, MITC, schedules of charges, grievance timelines
RBI
Insurance
Premium tables, benefits, exclusions, claim settlement ratios, policy wordings
IRDAI
Healthcare & Pharma
Dosages, indications, package prices, doctor rosters, accreditations
CDSCO / NMC
AMCs & Mutual Funds
Expense ratios, riskometers, exit loads, performance disclosures
SEBI / AMFI
Real Estate
Carpet area, possession dates, amenities, RERA numbers, price sheets
RERA
Telecom
Tariff plans, fair-usage policies, mandatory disclosures
TRAI
What’s actually new here

Six things nobody does today. Together, they’re the product.

Prioritisation is the one that gets quoted — it’s one of six. Any one you could argue about building; all six, running continuously against one graph, is what doesn’t exist anywhere else.

01

One graph across your whole brand universe

Every claim from every surface — pages, PDFs, videos, microsites, acquired domains, profiles, aggregators, Wikipedia and the AI answers quoting all of it — in a single graph.

02

Your own approved Knowledge Hub

One schedule of charges can carry 245 figures in 8,000 characters. We read them like an analyst — fonts repaired, tables parsed, crore vs million normalised — into a structured, versioned, exportable record.

03

Continuous AI-answer surveillance

Your agreed prompt set runs continuously across ChatGPT, Perplexity, Gemini and AI Overviews, captured with dates and screenshots, every cited source traced back into the graph.

04

Discovery of the estate you forgot

Archived microsites, acquired domains, off-sitemap URLs, the /downloads nobody owns. We start from your CDN logs and the sources AI cites — not the sitemap every other tool starts from.

05

A severity & prioritisation engine

priority = how bad the conflict is × how many people and machines are reading it × how recent it is. The result isn’t a report; it’s a ranked to-do list.

06

Precision that survives real content

Qualifier-aware detection so legitimate variation is never flagged, zero false alarms on a 22-trap set, and a suppressed tab showing everything we chose not to flag, with reasoning.

What the ClaimGraph is built from

Four layers of input. One graph.

Layer four is the loop-closer: when an AI answer quotes a wrong number, we trace it to the source, and that source enters the graph with an action attached.

01

Owned content

Your URLs, PDFs, videos (via transcripts), uploaded documents, acquired domains, old microsites.

Every claim your brand has published, anywhere.
02

Controlled profiles

Your listings on rented surfaces: Google Business Profile, LinkedIn, app stores, aggregator pages you manage.

Claims made under your name, off your own domain.
03

Third-party mentions

Wikipedia, media, review sites, comparison sites and aggregators describing your brand.

What others say about you, matched claim by claim.
04

AI answers

Tracked prompts across ChatGPT, Perplexity, Gemini and AI Overviews — what they say, and which sources they cite.

An early warning, and a discovery engine for pages you didn’t know existed.
app.claimgraph.ai · bundle visualizer
The claim graph visualised — 548 claims across 40 entities, contested nodes in red
The whole graph, live — 548 claims across 40 entities. Green edges mark the canonical assertion; red nodes are the claims a live source contests.
We store claims, not documents

The atomic unit is a claim

For every claim, one value is canonical — the official one. The system proposes it automatically; a human can override it in ten seconds, and every override is logged.

What you end up owning is a structured, versioned record of everything your organisation officially claims. It exports as a portable markdown bundle (Open Knowledge Format), survives agency changes, and is an asset — not a report.

22
traps, zero false alarms
94.3%
extraction accuracy
OKF
portable export you own
One claim★ canonical
EntityPersonal Loanthe thing a claim is about
AttributeMinimum interest ratethe governed fact
Value9.2% p.a.what’s stated
Qualifiersegment = salariedthe conditions attached
Said byrates page · 3 PDFs · 1 aggregator · 1 AI answerevery source that states it
Different qualifiers are never compared — so salaried vs self-employed is never a false alarm.
The six kinds of finding

Every finding names the exact offending sentence

“Expired, still read” isn’t wrong — it’s being read as if it were current, a distinction you can only make if you know who’s reading. And “contradiction” isn’t only about old content: two pages updated last week can disagree.

Contradiction

Two live sources — or two sections of one page — state different values for the same fact. Nothing needs to be old.

e.g. Product page says 2%; the charges schedule says 3%.

Outdated

An old source overtaken by a newer official one.

e.g. 2023 rating letter says A+; you’re now AA−.

Expired, still read

A document past its own validity date that people and machines still land on.

e.g. Old rate card, expired last year, heavily read.

Duplicate

Near-identical documents competing for authority.

e.g. One policy living at four different URLs.

Third-party divergence

An aggregator, Wikipedia, partner or review site states something different about you.

e.g. Wikipedia understating your AUM.

AI-answer divergence

An AI assistant states a wrong value in a live answer, traced to the source it cited.

e.g. An answer quoting last year’s rate.
The metric

Contradicted Exposure Share (CES)

The share of total reads on your estate — human pageviews + search-bot crawls + AI-agent fetches — that landed on a document contradicting your official claims. It comes from your own logs, and it moves only when content actually changes.

From your own logs

No third-party API, no attribution argument.

Covers every audience

Wrong content read by a customer counts too — not just an AI story.

No gaming the number

A “fixed” finding the next sweep still detects reopens as a regression.

Content nobody in your team reads. Everyone else does.

Reference estate · machine reads vs human views, 90 days
Expired 2023 rate card464×
Machine reads
13,457
Human views
29
Campaign microsite eligibility295×
Machine reads
4,433
Human views
15
Duplicate rate card, 2nd URL258×
Machine reads
8,532
Human views
33

“Fifteen people read that page last quarter. Machines read it four and a half thousand times. Who is that content working for?”

What the client actually does

Seven steps for you. Seventeen for the machine.

Underneath, seventeen processing stages — only three of which use a language model. The rest is deterministic: fast, repeatable, auditable, cheap to run. We don’t pay a model to do arithmetic.

1

Sources arrive

Paste URLs, drop PDFs, add video links, or let discovery pull from your logs, sitemap and crawl. Third-party pages and AI-cited sources enter the same graph.

2

Traffic data loads

Aggregate counts only — human pageviews, search crawls, AI fetches. No individual visitor data ever enters the platform.

3

The scoreboard appears

CES, audience mix, orphaned content and off-sitemap URLs, up front.

4

The agents run

Findings arrive ranked. AI-answer tracking runs on your agreed prompt set across the major engines.

5

Someone works the queue, top down

Each finding shows the official value, what this source says, the exact sentence, plain-English reasoning, and only the actions you can actually take.

6

Contested claims get one decision

One human confirms which value is official. Ten seconds. Logged.

7

Re-run, and the number moves

Re-checking is free because we re-crawl anyway. Fake fixes reopen as regressions.

Inside the platform

A working surface, not a slide

The same five moves the deck walks through: ingest anything, build the official record, browse every claim, detect what disagrees, and adjudicate down to the sentence.

app.claimgraph.ai · add source
Point it at anything
01

Point it at anything

Paste URLs, drop PDFs, add video links — or let discovery pull from your CDN logs, sitemap and crawl. Every source is parsed into addressable blocks and auto-ingested. No approval queue.

URL · PDF · CSV · bulk
app.claimgraph.ai · knowledge hub
One inventory of everything you publish
02

One inventory of everything you publish

Every source in one place, tagged owned, controlled or earned — so a third-party page can inform the graph but can never be the official value.

Owned · controlled · earned
app.claimgraph.ai · OKF bundle
Your official record, versioned and yours
03

Your official record, versioned and yours

The claim graph exports as a portable Open Knowledge Format bundle: a governed attribute registry with tuned severity weights, diffable month over month, downloadable, and yours to keep.

156 attributes · export .zip
app.claimgraph.ai · claim browser
Every claim, with its qualifiers
04

Every claim, with its qualifiers

Browse each governed fact across every entity — segment, channel and geography attached — so legitimate variation is never mistaken for a contradiction. Filter straight to what’s contested.

548 claims · 22 contested
app.claimgraph.ai · agent hub
A registry of agents, not a black box
05

A registry of agents, not a black box

Each agent reads the Knowledge Hub and reports where your own content disagrees with its canonical claims — contradiction, outdated, duplication — registering through one interface, so adding another is a module, not a rebuild.

27 open findings · 3 live agents
app.claimgraph.ai · contradiction agent
A queue ranked by who’s reading
06

A queue ranked by who’s reading

Findings arrive ranked by priority — severity × real readership × recency — with a suppressed tab showing everything ruled legitimate variation, and why.

priority = severity × exposure × recency
app.claimgraph.ai · finding
Down to the offending sentence
07

Down to the offending sentence

Each finding shows the canonical value beside what the source says, the exact quoted sentence, plain-English adjudication, the orphan ratio, and only the actions you can actually take.

canonical vs source · with actions
The proof, presented honestly

We wrote the answer key first

A 72-source synthetic BFSI estate — defects planted and the answer key locked before the pipeline ever ran. 44 planted defects, 22 deliberate traps. The detector is blocked from reading the answer key by an automated test, not a policy.

Check
Target
Result
Found the planted defects in scope
≥ 90%
97.5%
False alarms across 22 traps
≤ 2
0
Extraction accuracy
94.3%
Real defects the AI reviewer wrongly excused
0
Found across all 44 defects, incl. out-of-scope
88.6%

Both 97.5% and 88.6% are always shown together — nobody gets to quote only the flattering one. These numbers come from a controlled corpus; we never say “97.5% accurate on your content.” Your paid diagnostic is where the method meets your estate.

Current state vs impact

Before, and after

Dimension
Today
With AXP ClaimGraph
Estate visibility
The team sees the CMS. Up to 41% of the footprint is unknown.
Full inventory: CDN logs, sitemap, crawl, plus sources discovered through AI-answer citations.
Live-vs-live contradictions
Two current pages, or two sections of one page, disagree for months. Nobody compares them.
Every claim checked against every other claim about the same fact — regardless of page, section, format or age.
Prioritisation
Severity-sorted audit spreadsheets nobody works.
A queue weighted by real readership: humans, search bots, AI.
What AI says
Unknown, or checked ad hoc in someone’s browser.
Tracked prompts, dated screenshots, cited sources traced into the graph.
Change propagation
Email and hope.
Change the official value once; the next sweep verifies it landed everywhere.
The asset
Nothing accumulates.
A versioned claim graph you own, exportable, diffable month over month.
Where ClaimGraph sits

Three products. One platform. Every audience.

Edge makes you readable. Streams makes you present. ClaimGraph makes you correct — and correctness is the precondition for the other two.

Delivery

AXP Edge

Machines get a clean, efficient view of your pages.

Explore AXP Edge
Presence

AI Streams

New content built to answer the questions your buyers ask.

Explore AI Streams
ConsistencyYou’re here

AXP ClaimGraph

The official claim record, and continuous surveillance of everywhere the public record disagrees with it.

How to start

Diagnostic → Pilot → Managed number

ClaimGraph is priced on the complexity of your knowledge graph — Claim Surface (entities × governed facts per entity) and sources under management — not on seats or page counts. You can place yourself in a band in the first meeting.

Step 1

Exposure Diagnostic

Paid · 2–3 weeks

Ninety days of traffic profiled across all three audiences, the ClaimGraph built for one product line, a baseline CES, a first sweep of third-party pages, a first AI-answer snapshot, and your top ten findings with evidence.

If your problem turns out to be small, we say so.
Step 2

Pilot

90 days · one business unit

Full ingestion, all detection running, AI-answer tracking live, the queue worked together, and the exportable claim bundle delivered. Success is a CES-reduction target agreed up front.

Protects both sides from the nine-month-backlog failure mode.
Step 3

Managed retainer

Continuous

Continuous monitoring, monthly re-verification, new sources auto-discovered (including through AI-answer citations), and a monthly report carrying the CES trend and the AI-answer log.

Defensible because re-checking costs almost nothing — and the number visibly improves.
Objections, answered

The questions serious buyers ask us

An audit gives you six hundred rows sorted by severity, and nobody works it. ClaimGraph gives you a queue where rank one is the contradicted claim your customers, Google and AI assistants actually read most last quarter. Same detection, a completely different artifact: a ranked to-do list, not a spreadsheet.

See all FAQs
Get started

See what your brand is really saying in public

Tell us your domain and one product line. We’ll come back with your baseline Contradicted Exposure Share and the top findings — whether the cause is an old document, two live pages disagreeing, or someone else getting you wrong.